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How to ask for customer feedback

How to ask for customer feedback

Knowing why your customer choose your products or services? When was the last time you asked for customer feedback - months, years or never? Not comfortable asking? What about doing a survey which is anonymous using something like Google Forms? Keep the list of...

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The Importance being online in the funeral industry

The Importance being online in the funeral industry

A few weeks ago on the weekly radio show I co-host with Phillip Twyford called “The Let’s Get Social Show” on Dublin South FM, we had the pleasure of interviewing Mary Cunniffe, former President of The Irish Association of Funeral Directors and Branch...

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How to save videos from a closed Facebook group

How to save videos from a closed Facebook group

You want to save a video from a closed Facebook group, but don't know how? We're all online more than ever at the moment, online meetings, messaging and within communities and groups. Don't have a moment to stop and really want things which will save us time,...

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Optimising your Facebook Page

Optimising your Facebook Page

Why optimise? Optimising your Facebook Business Page is so important, if you don't complete it fully it does not look well to viewers. Facebook provides it's users with a search facility and so you could lose out if you don't have all your information added. Here's...

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What profile picture should I use?

What profile picture should I use?

Logo vs Photo is one thing I had struggled with for a long time. Are you wondering what would be the best profile picture to have? It's the first thing people see, (photo or logo) when they go onto your social media channels. Have a bit of character! So, when I...

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Getting your business noticed!

Getting your business noticed!

I am in the business of helping my clients through training, management and marketing gain a good online presence and help widen their reach with their social media and websites. I have found myself, that blended marketing with an online and offline approach, is...

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How to maintain my website?

How to maintain my website?

In a previous blog, I talked about why you need social media, as well as a website.  You update and maintain your social media platforms, but do you realise you need to do the same for your website?  When I first created a website for a client, they were...

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Do I need reviews on Google & Social Media?

Do I need reviews on Google & Social Media?

Ratings, Reviews and Recommendations! "Word of Mouth" Not so long ago, you would get recommendations from family and friends about certain things from products, places, shops, hairdressers, restaurants, hotels to even funeral directors! Now that people are so busy,...

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How to set up a Facebook page for my business?

How to set up a Facebook page for my business?

Who doesn't love getting a "thumbs up" on social media?  And you can definitely give yourself a "thumbs up" when it comes to correctly set up your social media pages correctly for your business. Right, so you say to yourself,  "I can't avoid social media...

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What did you say I shouldn’t post for a business?

What did you say I shouldn’t post for a business?

I am sure, if you are like me, you like to keep things simple and easy, especially as life is, so busy trying to run a business, home life and maybe if you are lucky, getting five minutes to yourself, to read a magazine.  And if you have guidelines on what and...

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Which social media platform to use for business?

Which social media platform to use for business?

So you have everything covered regarding your business, which is great! There's just one thing you are not sure about, regarding your business's online presence on social media... What social media platform do you use? To give you an idea of the most popular social...

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