Terms & Conditions

 
 
Quotations and Becoming a New Client

All quotes and first meeting (30 minutes) are FREE after which will be seen as a consultation which incurs a fee.

All new business will be given a quote within 3-5 working days unless advised otherwise (size of a proposal, etc).

All quotations are provided based at least in part, on information provided by the client. If any of the information provided by the client is shown to be incorrect whether accidentally or otherwise, FIT Social Media reserves the right to pass on any resulting additional costs to the client.

Unless specifically referred to, the latest quotation of costs sent to the client shall be regarded as the agreed fee for the business.

 

Speaking to FIT Social Media

Contacting FIT Social Media by telephone is strictly between 9am and 5pm, Monday to Friday (excluding Holidays).

Clients of FIT Social Media will find me contactable throughout the year at reasonable times.  Will advise clients if and when either on holidays or sick and cover will be arranged.

A face-to-face discussion will be arranged at a mutually convenient time during business hours.

Face-to-face discussion, telephone, email or video call are all options available for communication and will be made available to the client.

 

Training with FIT Social Media

One to One training, Pairs (2 people) and Groups (3 plus) all have different rates, quotes will be provided on request.

All training is payable in advance the beginning of the first session.

Training is available during day and evenings at mutually convenient times.

FIT Social Media charge dependent on package chosen, but will on occasion do a Special Offer with a set fee, please check the Facebook Page/Website for details.

 

Monthly Management

Monthly Management is charged as a package and dependent on how many platforms (e.g.: social media and websites), level of service cover provided and agreed contract period.

All Content planning strategies will be agreed ahead with the client and a timeframe put in place with a clear end point.

Account management must be paid a month in advance and by no later than the first working day of the month.

Methods of payment available: Cash and Bank Transfer.

Information supplied to the client under the terms of the contract is for the use of the client company only and is not to be divulged to any other organisation, without prior authorisation from FIT Social Media.

 

Things FIT Social Media Does Do:

I do partner with other Sole Traders and Independent Trainers, who I work alongside as a partner at events or projects.

I do support events and become a team member.

I train and manage Adults and Business Owners.

 

Things FIT Social Media Does Not Do:

Does not run courses in Google Adwords.

Does not show you how to hide your social media profiles.

Does not perform graphic design – your brand and content creation is important but this needs to be arranged by you and with someone who is qualified, has experience and time to do it.

 

Overall

FIT Social Media will do its best to ensure the accuracy of all aspects of an agreed arrangement such as, but not limited to event planning, content planning and account management, to ensure that they are free from any substantial error.

Please note, I am human and capable of error.  I will always try my best to be honest and I hope to return to you with solutions if a mistake is made by me.

The terms and conditions can be updated when required and clients will be informed in writing with 30 days notice.