Terms and Conditions for FIT Social Media
Getting in touch with FIT Social Media:
- Contacting FIT Social Media by telephone is strictly between 9.30am and 5.30pm, Monday to Friday (excluding Holidays).
- Clients of FIT Social Media will find me contactable throughout the year at reasonable times. Will advise clients if and when either on holidays or sick.
- Face-to-face discussion, Zoom calls, video calls, telephone or email are all options available for communication will be arranged at a mutually convenient time during business hours.
Consultations, Power Hours, Training and Enhancement services with FIT Social Media:
- Exploration Chats are FREE up to 20 minutes.
- If you require longer then a booked consultation or series of consultations are required and can be booked online with a deposit to secure your booking.
- Power Hours are a combination of Social Media consultations/mentoring and training and like these services quotes will be provided depending on the package chosen. All can be booked online with a deposit to secure your booking.
- One to One training, Pairs (2 people) can be booked online with a deposit to secure your booking.
- All group training and workshops can be booked online with a deposit to secure your booking.
Quotes with FIT Social Media:
- All new clients will be given a quote, dependent on the size of a proposal, etc within 3-5 working days unless advised otherwise.
- All quotations are FREE and provided based at least in part, on information provided by the client. If any of the information provided by the client is shown to be incorrect whether accidentally or otherwise, FIT Social Media reserves the right to pass on any resulting additional costs incurred to the client.
- Unless specifically referred to, the latest quote sent to the client shall be regarded as the agreed fee for the business. All quotes are valid for up to six months.
Reschedules and Cancellations with FIT Social Media:
- If you wish to reschedule you are required to give up to 24 hours notice. If rescheduled within 24 hours then that consultation is payable. If FIT Social Media requires a reschedule I will ensure you are given at least 24 hours notice.
- If you need to cancel a consultation you are required to give up to 24 hours notice. If cancelled within 24 hours then that consultation is payable. If FIT Social Media requires a cancellation I will ensure you are given at least 24 hours notice.
Information on Payment with FIT Social Media:
- As mentioned previously, the exploration chat is FREE.
- To secure further consultations, power hours or enhancement services you are required to book online ahead of the consultation secured with a deposit at the time of booking via booking online.
- One to One and Paired Training Programme clients will be issued an invoice or series of invoices dependent on agreement and are secured with a deposit at the time of booking via booking online.
- Group Training or Workshops are half day or full day are secured with a deposit at the time of booking via booking online.
- All services are exclusive of VAT.
- On booking of any of my services an invoice will be sent via email with all bank details. On payment a receipt will be issued and sent via email.
Things which FIT Social Media does:
- As mentioned previously, I do partner with other experts who I work alongside as a project partner.
- I train and manage Adults and Business Owners.
- Will always be fully transparent, keep you up to date with any changes and provide you with the very best services possible.
Things which FIT Social Media doesn’t do:
- Does not run courses in Google Adwords or social media ads and any other content creation or website development, but can direct you to experts in that field.
- Does not show you how to hide your social media profiles.
Overall with FIT Social Media:
- FIT Social Media will do its very best to ensure the accuracy of all aspects services are met.
- Regarding rescheduling or cancellations both the client and FIT Social Media will give 24 hours notice by phone and email.
- Please note, we are all human and capable of error. FIT Social Media will always try to be honest and hope to return to you with solutions if a mistake is made by FIT Social Media.
- The terms and conditions can be updated when required and clients will be informed in writing with 30 days notice.
The terms and conditions can be updated when required and clients will be informed in writing with 30 days notice.