Terms & Conditions

Speaking with FIT Social Media

Contacting FIT Social Media by telephone is strictly between 9am and 5pm, Monday to Friday (excluding Holidays).

Clients of FIT Social Media will find me contactable throughout the year at reasonable times.  Will advise clients if and when either on holidays or sick and cover will be arranged.

A face-to-face discussion will be arranged at a mutually convenient time during business hours.

Face-to-face discussion, telephone, email or video call are all options available for communication and will be made available to the client.

 

Consultations with FIT Social Media

The first meeting of 30 minutes is FREE, after which will be seen as a consultation which incurs a fee.

All new business will be given a quote within 3-5 working days unless advised otherwise (size of a proposal, etc).

All quotations are FREE and provided based at least in part, on information provided by the client. If any of the information provided by the client is shown to be incorrect whether accidentally or otherwise, FIT Social Media reserves the right to pass on any resulting additional costs to the client.

Unless specifically referred to, the latest quotation of costs sent to the client shall be regarded as the agreed fee for the business.

As mentioned previously, the first consultation is free.  Any further consultations are payable before the consultation via bank transfer or cash at the beginning of the consultation.  Their fee will include VAT at the rate of 23%.

 

Training with FIT Social Media

One to One training, Pairs (2 people) and Groups (3 plus) all have different rates, quotes will be provided on request.

All training is payable one week in advance of the beginning of the first session.  There is no VAT applicable as this is educational.

Training is available during day and evenings at mutually convenient times.

FIT Social Media charge dependent on package chosen, but will on occasion do a Special Offer with a set fee, please check the Facebook Page/Website for details.

Workshops half day or full day are payable at the time of booking.

 

Live Content Creation for Events:

I do partner with other Sole Traders and Independent Trainers, who I work alongside as a partner at events or projects.

I do support events and become a team member.

Payment made at the time of booking. This will incur VAT at the rate of 23%.

 

Website Management:

Here to take care of your website for you and will edit, revise, update or create new text or minor graphical content. On-page SEO such as Meta Tags (title, description, keywords), alt tag, h1, h2, h3 etc.. Regular monitoring and updating to ensure the best performance.

Protection against hacking gaining access to your site. Regular and thorough backups of your site so that it may be fully restored in case of loss.

Monitoring your website function to ensure that everything is working as it should and upgrade where necessary. Some plugins may become outdated and no longer work with the newest version of your website software. Plugins may need to be upgraded to accommodate.

Being offline is inconvenient for any website owner and when it happens it is important you have someone on hand to help. We can assist you by liaising with your hosting company to sort out the situation as quickly as possible once you have given the hosting company confirmation we will do so on your behalf.

 

Things FIT Social Media Does Do:

As mentioned previously, I do partner with other Sole Traders and Independent Trainers, who I work alongside as a projects partner.

I do support events and become a team member.

I train and manage Adults and Business Owners.

 

Things FIT Social Media Does Not Do:

Does not run courses in Google Adwords.

Does not show you how to hide your social media profiles.

Does not perform graphic design – your brand and content creation is important but this needs to be arranged by you and with someone who is qualified, has experience and time to do it.

 

Overall

FIT Social Media will do its best to ensure the accuracy of all aspects of an agreed arrangement such as, but not limited to event planning, content planning and account management, to ensure that they are free from any substantial error.

Please note, I am human and capable of error.  I will always try my best to be honest and I hope to return to you with solutions if a mistake is made by me.

The terms and conditions can be updated when required and clients will be informed in writing with 30 days notice.