Frequently Asked Questions
I am happy to answer all of your Social Media questions
What services do you provide?
How do I get in touch with you?
You can get in touch by phone, email, message, or book an exploration call online here.
What happens next?
Once you get in touch you can book a free 20 minute exploration call and from there, I, Eimer Duffy will see how I can help you. First, you will receive an exploration questionnaire to fill in so that I can get a complete picture of your current online presence. Then I will contact you and provide you with different options for you to choose from, such as a Power Hour, Consultation, Training programmes, or one of my Enhancement services. For more information see here or book an exploration call.
How much do your services cost?
Every business is different and, following a detailed assessment of your needs via the exploration call and questionnaire, I will provide you with the best solution to your needs. It may include Power Hours, social media consultations, a social media training programme or some social media enhancement. For more information see here or book an exploration call.
What does a social media consultant do?
As a social media consultant, I provide tailored advice on the different aspects of the development of your online presence in the area of social media as a business tool. The guidance I give will increase areas such as visibility and growth. I will provide support and help build your confidence in using social media for your business to engage your audience, expand your reach and convert more leads into sales. For more information see here or book an exploration call.
How long does a social media consultation take?
I have developed a successful exploration process beginning with a detailed assessment site and 20-minute exploration call to gain a full understanding of your business and the challenges you have in the area of social media. From this assessment you will have the peace of mind of knowing what to do next. You can choose additional support:
- Invest in a more in-depth and tailored social media consultation video call.
- Have a series of weekly or monthly consultations.
- A training programme or programmes covering your social media needs.
- Additional supportive annual programmes for you to choose from.
What is a Power Hour?
What does social media training involve?
As a fully-qualified QQI trainer, I provide training in the area of social media as a business tool for business development, visibility and growth. I tailor courses and programmes to suit the needs and knowledge levels of my clients from beginners upwards, online or face to face.
I devise and deliver bespoke social media courses which reduce variable business costs through staff development and training, where they will gain confident use of social media with the goals of a better online presence and reducing advertising costs. For more information see here or book an exploration call.
What types of training do you provide?
I provide training on Facebook, Twitter, Instagram and Google My Business. With a choice of two options of one-to-one training and group training.
One-to-one social media training is very popular with soloprenuers and small business owners as it is solely focused on that business and can work with your busy schedule rather than attend as part of a group workshop. The sessions are two hours long via Zoom and a week apart or face to face where possible.
Group social media training is very attractive to the corporate market and semi-state bodies, as part of their staff development with a group trained together, focusing on their digital communication skills and team building so that everyone is on the same page. Group training is delivered either as half days or full days. For more information see here or book an exploration call.
What is social media enhancement?
Social media enhancement is the process of ensuring your social media channels are fully completed. It makes business accounts look more professional, increases visibility, will improve engagement, and attract more people. People buy from people, businesses and organisations they trust. So, having a fully-enhanced channel will encourage more followers and interest in who you are, how you can help your customers, what you offer, and lead to more sales. For more information see here or book an exploration call.
Can you optimise my social media platforms for me?
How do I book?
What way do you accept payment?
PayPal, Stripe and via bank transfer. You will be issued an invoice and receipt once payment is received.
Do you have any Terms and Conditions?
In regards to the Terms and Conditions you can find out more information here.